Privacy Policy

1. Who We Are

FullPort Funded ("Company," "we," "us," or "our") operates the website located at fullportfunded.com and its subdomains, including trade.fullportfunded.com (collectively, the "Platform"). We provide proprietary trading evaluation services and funded trader programs.

For the purposes of applicable data protection laws, FullPort Funded acts as the data controller of the personal information collected through the Platform.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Account Registration: Full name, email address, username, password, country of residence, and date of birth.
• Identity Verification (KYC): Government-issued photo ID, proof of address, tax identification number, nationality, and any other documentation required under anti-money laundering (AML) or know-your-customer (KYC) regulations.
• Payment Information: Billing name, billing address, and payment method details (processed securely by third-party payment processors — we do not store raw card data).
• Payout Information: Bank account details, cryptocurrency wallet addresses, or other withdrawal method information you provide for profit distributions.
• Communications: Messages, emails, support tickets, and feedback you send to us.
• Profile Information: Any optional profile details you choose to add, including trading experience, preferred instruments, and goals.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, clicks, scrolls, and navigation paths on the Platform.
• Device Information: IP address, browser type and version, operating system, device type, screen resolution, and device identifiers.
• Log Data: Server logs including access times, referring URLs, error logs, and session identifiers.
• Trading Activity: All simulated and funded trading activity conducted through our Platform, including trade history, positions opened and closed, profit and loss records, drawdown levels, and risk metrics.
• Location Data: General geographic location derived from your IP address.
• Cookies & Similar Technologies: See Section 5 for full details.

2.3 Information From Third Parties

• Payment Processors: Transaction confirmation, fraud signals, and payment status from our payment partners.
• Identity Verification Providers: Results and risk scores from KYC/AML verification services.
• Trading Platform Partners: Trading data relayed from integrated platform providers (including PropSim or successor platforms).
• Analytics Providers: Aggregated behavioral and performance data from analytics services.
• Marketing Partners: Lead source attribution and campaign performance data.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing and Operating the Platform

• Creating and managing your account
• Processing challenge purchases and payments
• Administering evaluation challenges and funded accounts
• Calculating and processing profit payouts
• Monitoring compliance with our trading rules
• Providing customer support

3.2 Legal & Compliance Obligations

• Performing KYC/AML identity verification as required by law
• Detecting, investigating, and preventing fraud, cheating, account sharing, and prohibited activities
• Complying with applicable financial regulations, tax laws, and government requests
• Maintaining records required by law

3.3 Communications

• Sending transactional emails (account confirmations, payment receipts, challenge results, payout notifications)
• Sending service announcements and important policy updates
• Sending promotional and marketing communications (where you have consented or where we have a legitimate interest)
• Responding to your inquiries and support requests

3.4 Improvement & Analytics

• Analyzing Platform usage to improve features, content, and user experience
• Conducting internal research and business analytics
• Testing new features and services
• Troubleshooting technical issues

3.5 Security & Fraud Prevention

• Detecting and preventing unauthorized access and abuse
• Enforcing our Terms of Service and trading rules
• Protecting the rights, property, and safety of FullPort Funded, our users, and the public

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

• Performance of a Contract: Processing necessary to provide the Platform services you requested, including account management, challenge administration, and payout processing.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML requirements, tax obligations, and regulatory requirements.
• Legitimate Interests: Processing for fraud prevention, security, analytics, and improving our services, where our interests are not overridden by your rights.
• Consent: Marketing communications and non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

5.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core features such as account authentication, security, and session management. These cannot be disabled.

5.2 Functional Cookies

These cookies remember your preferences and settings (such as language, timezone, and display preferences) to improve your experience.

5.3 Analytics Cookies

These cookies help us understand how visitors use the Platform, which pages are visited most, and where errors occur. We may use services such as Google Analytics. Data collected is aggregated and anonymized where possible.

5.4 Marketing & Tracking Cookies

These cookies track your browsing activity to deliver relevant advertising and measure campaign effectiveness. They may be set by us or by third-party advertising partners.

5.5 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality. You may also opt out of analytics tracking by using the opt-out tools provided by analytics services.

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

6.1 Service Providers

Third-party vendors that help us operate the Platform, including payment processors, identity verification providers, trading platform infrastructure providers, cloud hosting providers, email delivery services, analytics providers, and customer support tools. These parties process data only on our instructions and under confidentiality obligations.

6.2 Trading Platform Partners

We share necessary account and trading data with our integrated trading simulation platform provider(s) to administer your challenge or funded account. Such providers are bound by data processing agreements.

6.3 Legal & Regulatory Authorities

We may disclose your information when required by law, court order, government authority, or regulation, or when we believe disclosure is necessary to protect our legal rights, prevent fraud, or protect the safety of any person.

6.4 Business Transfers

In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, your information may be transferred to the successor entity. We will notify you of any such change through the Platform or by email.

6.5 Aggregated / Anonymized Data

We may share aggregated, de-identified, or anonymized data that cannot reasonably identify you with third parties for research, analytics, industry reporting, or promotional purposes.

6.6 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained for the duration of your account and for up to 7 years after account closure to comply with legal and regulatory obligations.
• KYC/AML Records: Retained for a minimum of 5 years from the date of verification or account closure, as required by applicable anti-money laundering laws.
• Trading Records: Retained for a minimum of 5 years for compliance and dispute resolution purposes.
• Financial Records: Retained for a minimum of 7 years in accordance with applicable tax and financial record-keeping requirements.
• Communications: Retained for up to 3 years unless otherwise required by law.
• Marketing Data: Retained until you withdraw consent or request deletion, subject to legal retention obligations.

When personal data is no longer required, we will securely delete or anonymize it.

8. Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Strict access controls and role-based permissions for internal staff
• Regular security assessments and vulnerability testing
• Multi-factor authentication requirements for platform access
• Secure password hashing
• Monitoring and logging of system access and activity

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

9. International Data Transfers

FullPort Funded operates globally. Your information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

When we transfer personal data from the EEA, UK, or Switzerland to countries not deemed adequate by the relevant data protection authorities, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms.

By using the Platform, you acknowledge and consent to the transfer of your information to countries outside your jurisdiction, subject to the protections described in this Policy.

10. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

10.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

10.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

10.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal information where there is no compelling reason for its continued processing. Note that we may be required to retain certain data for legal, regulatory, or contractual reasons.

10.4 Right to Restrict Processing

You may request that we restrict the processing of your personal information in certain circumstances, such as when you contest its accuracy or object to its processing.

10.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.

10.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes, or where we rely on legitimate interests, unless we demonstrate compelling legitimate grounds that override your interests.

10.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on you.

10.8 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10.9 How to Exercise Your Rights

To exercise any of these rights, please contact us at the details provided in Section 21. We will respond to your request within 30 days (or such period as required by applicable law). We may need to verify your identity before fulfilling your request.

10.10 Right to Lodge a Complaint

If you believe we have not handled your personal information in accordance with applicable law, you have the right to lodge a complaint with your local data protection authority.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: The right to know what personal information we collect, use, disclose, and sell.
• Right to Delete: The right to request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information as defined under the CCPA. If this practice changes, we will provide a "Do Not Sell or Share My Personal Information" link.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use of sensitive personal information to that which is necessary to perform the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, contact us as described in Section 21. We will verify your identity and respond within 45 days as required by law.

12. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 18 has provided personal information without verified parental consent, we will take steps to delete such information promptly.

13. Third-Party Links & Services

The Platform may contain links to third-party websites, applications, or services that we do not control. This Privacy Policy does not apply to third-party platforms, including but not limited to integrated trading platforms, payment processors, and social media channels. We encourage you to review the privacy policies of any third-party services you use. We are not responsible for the privacy practices or content of third-party services.

Specifically, our trading evaluation may be administered through third-party trading platforms. Your use of those platforms is also governed by their respective privacy policies and terms of service.

14. Disclaimer — Simulated Trading Environments

FullPort Funded's challenge accounts operate within simulated trading environments using virtual capital. All trading activity during the evaluation phase is simulated and does not involve real market orders or actual financial instruments.

Funded account trading may involve firm capital deployed through third-party platform providers. Any trading data, performance metrics, and results generated through the Platform are the property of FullPort Funded and may be used internally for evaluation, compliance, and business purposes as described in this Policy.

By accepting our Terms of Service, you acknowledge that FullPort Funded has the right to collect, analyze, and retain all trading data generated through your use of the Platform.

15. No Financial Advice

Nothing on the Platform constitutes financial, investment, legal, or tax advice. FullPort Funded is a proprietary trading evaluation firm, not a financial advisor, broker-dealer, or registered investment adviser. The information on the Platform is provided for informational and educational purposes only.

Trading involves significant risk of loss, including the possible loss of all capital invested. Past performance of any trader or trading system is not indicative of future results. You should consult a qualified financial professional before making any financial decisions.

16. Limitation of Liability

To the maximum extent permitted by applicable law, FullPort Funded, its affiliates, officers, directors, employees, agents, licensors, and service providers shall not be liable for:

• Any unauthorized access to or use of our servers or any personal information stored thereon
• Any interruption or cessation of data transmission to or from the Platform
• Any bugs, viruses, trojans, or similar harmful code transmitted through the Platform
• Any errors, inaccuracies, or omissions in any content on the Platform
• Any loss or damage of any kind incurred as a result of the use of content posted, transmitted, or otherwise made available on the Platform

Our total liability to you for any claim arising from or related to this Privacy Policy or our data practices shall not exceed the greater of $100 USD or the amount you paid to us in the three months preceding the claim.

17. Intellectual Property

All content on the Platform, including text, graphics, logos, images, software, and data compilations, is the property of FullPort Funded or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Platform without our prior written consent.

Your personal data belongs to you; however, by using the Platform you grant FullPort Funded a limited, worldwide, royalty-free license to process and use your data as described in this Privacy Policy.

18. Prohibited Use of Data

You agree not to:

• Use any data, information, or content from the Platform for any commercial purpose without our express written consent
• Scrape, crawl, or otherwise extract data from the Platform through automated means
• Attempt to reverse-engineer, decompile, or disassemble any software or algorithms used on the Platform
• Share, sell, or disclose your account credentials or trading data to third parties
• Use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks
• Attempt to gain unauthorized access to any portion of the Platform or any systems or networks connected to the Platform
• Use the Platform for money laundering, fraud, market manipulation, or any other illegal activity
• Misrepresent your identity or provide false information during registration or KYC verification

Violation of these prohibitions may result in immediate termination of your account, forfeiture of any challenge fees and funded account profits, and may be reported to applicable law enforcement authorities.

19. Dispute Resolution & Governing Law

This Privacy Policy and any disputes arising from or related to it shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.

Any disputes arising out of or relating to this Privacy Policy shall first be submitted to informal negotiation. If informal negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Class Action Waiver: You agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

20. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered users by email at least 14 days before material changes take effect
• Display a prominent notice on the Platform

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated Policy, you must stop using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

21. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: